Frequently Asked Questions
H2ABC offers two websites, www.caishuku.com in China,and www.H2ABC.com in global.The two sites aim to provide an e-commerce platform not only for Chinese but also global metal material suppliers to do tradings.
The H2ABC platform is based on a standardized online database of metal material products and a comprehensive information platform for the metal material industry, providing metal material industry news, business information, and comprehensive e-commerce services including promotions and online marketing, also publishes metal material magazines, organizes industrial exhibitions, provides trade consulting and translation services. In addition, H2ABC has extensive cooperation and partnerships with metal material companies, search engine companies, industry websites, industry associations, and metal material product wholesale and retail markets. H2ABC integrates these networks to help metal material companies broaden promotion channels and increase transaction volume. H2ABC is the NO.1 choice for suppliers to display products and global buyers to search for products.
Compared with other e-commerce websites, H2ABC is characterized by a professional customer service team composed of a large number of high-quality customer service representatives. They provide customers with warm and thoughtful services, such as helping customers standardize upload data, receiving online orders, providing customers with transaction consulting services, promoting products, etc. H2ABC will help all customers to make full use of the product information displayed on the network and gain more profits with its comprehensive services.
1) The most detailed and professional metal material product specifications.
Currently, most of the online product catalogs are suffering from incomplete product specifications, confusing descriptions, lack of product images, and low-quality photos. These all make it difficult for buyers to find, compare and purchase metal material. In order to solve these problems, H2ABC have poured energy and wisdom into building an online product warehouse, which has collected more than 10,000 product leads with complete specifications, standard descriptions, and high-quality pictures. In addition to the text and photos, H2ABC has added multimedia documentation to provide more detailed and easy-to-navigate product descriptions.
2) Integration of online and offline resources
H2ABC offers online products and services, including online product catalogs, industry news, trade information, online stores, Internet branding, and offline products and services such as H2ABC magazine, cooperation industry exhibitions. The media and metal material product promotion alliance will help merchants to better sell the products.
3) The professional customer service team provides the most humanized and customized services.
H2ABC customer service team composed of a large number of high-quality customer service personnel provides warm and thoughtful services to customers through the H2ABC platform, such as helping customers standardize upload data, receive online orders, provide customers with transaction consulting services, promote products, etc. H2ABC will help all customers make full use of The product information displayed on the Internet, and get more profits with its comprehensive services.
No, it's absolutely free.
The Internet was born for resource sharing. H2ABC platform also aims to facilitate information sharing among enterprises in the metal material industry. All information on H2ABC, including metal material standard files and contact information of the suppliers are freely available to the public and no registration is required.
You may find the interested products by choosing the category of the product catalog step by step, also, please search for keywords directly to find them.
All products on H2ABC.com are grouped into 14 main categories, which are then further subdivided into subcategories. Searching by category means that you could browse products of interest by category.
While searching by keyword(s) refer to all categories, please be aware that searching within a single category leads to more accurate results. Keywords could be the name of the metal material or Standard Code.
The following tips will help you find the right business opportunity faster.
1) Use only product keywords without any additional words.
eg. If you’d like to search for "hex nuts". please search the word nuts firstly, and then, narrow the scope in the first searching result, or contact the nuts manufacturers to ask whether they produce it or not. You’ll select what you want in a larger scope and there is more possibility to find the right product this way.
2) If you’d like to find multiple product types, we suggest to do it separately.
eg. You may want to buy nuts and screw. If you put the two words "nuts & screw" together to search you will get few results. However, if you do two searches separately for "nuts" and "screw" you will get more.
3) Related products key words may help you.
eg. When searching for standard products, please put standard code like "Din 933" "Din 931" or "933" which may increase the possibilities for you to find the right stuff.
4) Related categories.
eg. You may need to purchase some screws. In this case, we suggest do not only search in the category of "screws", but also search in "accessories" category, which may help to find more related products.
As a platform, H2ABC cannot advise on any particular company, or guarantee the qualification or quality of the products offered by any company. But we recommend our VIP suppliers, because their contact information and legal existence have been certified and verified by third-party inspection agency.
If you are unable to find matching products under "product catalogues" then please try to find supplier's information related to your requirement under companies menu or contact us.
H2ABC.com is a B2B platform, not a trading company or a manufacturer/buying office. We provide the business cooperation platform for global metal material companies. We do not engage in transactions between our users. Therefore, our users shall search for the business information and contact directly to get the detailed information, such as minimum order, price, shipping, etc. If you are interested in a product on our site, please contact the supplier directly for pricing and transaction details. You may click "Contact Now" to leave a message. Alternatively, you may also contact the suppliers directly by e-mail, phone or fax which are all shown on our platform.
If you encounter the situation that the items are not shipped after the payment, please contact us immediately and offer the suppliers’ name, contact information that you are complaining about, as well as your business experience with that company to us. We will follow up accordingly when we receive the email.